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Why Exactly is Customer Support so Difficult?
Customer service is a difficult role.
Jun 7, 2023
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Why Exactly is Customer Support so Difficult?
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November 2021
Metacare's Manifesto
Support reps at startups work extremely hard but issue resolution times remain long.
Nov 9, 2021
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Metacare's Manifesto
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Customer Support is Part of UX
Customer support is a difficult role.
Nov 3, 2021
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Customer Support is Part of UX
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Metacare's Manifesto
Support reps at startups work extremely hard but issue resolution times remain untenably long. The result? Agents are burnt out and customers are…
Nov 3, 2021
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October 2021
Hello
Thanks for taking a few minutes out of your busy day to visit this page. You rock!
Oct 12, 2021
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Hello
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